WRITING

PART ONE

You have received a fax from a customer who inthe fax complained that he had received 100 greencolour bicycles instead of 50 green and 50 bluecolour bicycles. In order to solve the problem andfind out the facts ,you write a short note to thewarehouse.

. Write a short note to Mr. Randy Simon ,who is in charge of delivering goods fromwarehouse.

. Tell him about the claim.

. Mention the date of delivery.

. Ask for the duplicate invoice. .

. Write 30-40 words on your Answer Sheet.

PART TWO

you work for Alla ,a shop which sells upmarket clothing. You are asked to find a way toincrease the profits of your shop.

Read the following figure showing the results of a survey of two upmarket specialty shops.

Point A refers to your shop. Point B refers to Betty Fashion shop ,your main competitor,near your shop. . Use the figure to write a report (about 100- 120 words)recommending waysof improving the quality and pricing of your shop.

. Write on your Answer Sheet.

写作部分参考答案(Sample for reference)

PART ONE

Dear Mr. Simon,

A customer complained that he had received 100green coloured bicycles instead of 50 green and 50blue colour bicycles ,which had been shipped on 11thMay. Could you please send me the immediate invoice under contract No. TXI 2- 1 induplicate?

PART TWO

Both Betty Fashion Shop and our shop are in city centre ,therefore ,we have almost thesame customers. But there exists a fact that customers are more likely to spend their money inBetty shop. After careful research ,we notice that ,although Betty shop has higher prices ,theyalso have more fashionable clothes. Compared with Betty Shop, our real prices are not high,but the comparative prices to fashion are high. Therefore ,if our shop decides to increase theprofits, we`should purchase highly fashionable clothes ,at least as fashionable as BettyShop ,with the prices lower than Betty Shop’s. As .customers hate increasing prices ,it is betterto do this gradually.