Write an answer to ONE of the questions 2-4 in this part. Write your answer in 200-250 words.

Question 1

You have recently attended the following one-day courses:

Developing Your Potential

Trends in Electronic Commerce

Managing People

Reducing Costs

Your company’s Training Manager has asked you to write a short report about the training.

Write the report for the Training Manager:

describing the two courses which you found most useful

explaining how you benefited from them

outlining the specific training courses you would like to attend next year

giving reasons why these courses would be useful to you.

Question 2

Your manager has-asked you to contact a local business school, inviting their

students to apply for a three-month work placement in your company.

Write a letter to the Principal of the business school:

introducing your company and the idea of the placement

describing what work the placement would involve

explaining what skills and qualities the successful applicant should have

saying how the placement would benefit the applicant.

Question 3

The Sales Director of your company wants to improve customer service and

believes that this Can be achieved by extending the opening hours of the Sales

Department. He has asked you to write a proposal concerning improvements in

customer service.

Write a proposal for the Sales Director:

summarising current problems concerning customer service

evaluating the Sales Director’s suggestion

presenting one or two other measures which could be taken

giving reasons for your preferred course of action.