Distribution 分布
描写数据分布的report一般为pie chart，主要叙述和对比各部分比例，常用总分--小总分—总结构。一般包括预算支出比例、年龄、性别分布、调查反馈意见比例等。经常会用到倍数关系、分数关系等。需要熟练掌握叙述比例的词和句子。
1. 性别、年龄分布
Report on Distribution of male and female managers in different age groups
The report analyses the numbers of male and female managers in different age groups in Star World. The company employs almost an equal number of executives of both sexes. However, there are remarkable differences depending on the age range considered. 【中心句】
Female executives dominate in the age group between 24 and 39, where the ratio is 42 to just 10, the first representing the number of women and the latter, men.
Nevertheless, in the age range above 40, male executives are in majority. Although in group 40 to 49 the split is slight [29 male executives to 28 female], amongst older managers men starkly dominate. The difference reaches 20 in range 50 to 59, with 39 male directors and 19 female directors. It decreases half in group 60 to 69, where 10 women hold top position in comparison to 21 men. Yet in the last age group, 70 to 79, female executives are absent. It solely consists of 4 male managers.
NOTE;
1. 本文以male和female的dominate为中心，以difference between the two numbers为主线，将每组的数据自然的串联起来。同时将分组的分布叙述的很清楚。词汇和语句多变。
2. 对executives进行了多样化的说法，包括managers, hold the top position, in the upper echelon, reach the top management level等。Female 和 male也可以用women和men简化处理。
3.注意对比两项数字时的语言;
4. 注意上下文的连贯和逻辑。从finding里找出叙事的主线为; 从where the ratio is…开始，到although the split is slight in…, 到the difference reaches …in …, 到it decreases half in…. 最后到 Yet in…. XXX is absent, 内容十分连贯，主线明确。
2. 出口量比例对比
Report on Grains export in Europe and North America
This report aims to show the differences in exports of wheat, corn and soy between Europe and America
Firstly, wheat exports in Europe take up the largest proportion of the three grains, accounting for 60% of the total grain exports. This percentage is twice as much as that in America where the wheat exports represent only 30%.
Moreover, corn exports of the two continents are quite different, taking up 20% of the grain exports in Europe compared to 60% in America.
By comparison, the split of soy exports between the two regions is much smaller as in Europe soy contributes 20% to the total grain exports while in America, it contributes 10%.
In conclusion, we can see clearly that Europe exports more wheat while North America is famous for corn exports.
采用总分—小总分—总结构，逐项比较split.
总起句一般点名：higher, lower, more, less, different, similar, split is large/small等。
分述句一般采用动名词结构，独立主格结构，或as, in that等对总起句进行补充说明。
3. survey—预算支出比例
重点：对比，compare the differences
Report On IT Expenditure Planning
This report sets out to describe the different opinions on the IT expenditure budget planning for the next year in companies in Europe and South-East Asia.
European Companies
When asked about the IT expenditure, 35% of the respondents plumped for increasing the budget whereas 30% recommended cutting down on it. The remaining 35%, however, thought there was no need to alter the current spending on information technology. It can be seen that the three different opinions accounted for a similar proportion in this group.
South-Asian Companies
In contrast to Europe, number of companies advocating getting the IT expenditure down were in sliding majority, taking up 59% of the total respondents.
Conversely, only 16% of the respondents suggested increasing the budget, much lower than the percentage in Europe, while 25% thought that it should maintain the current position.
NOTE: 注意本文的重点是 compare the difference 一定要在此上做文章，而不是单纯呈现数据。注意加强对比的力度。只呈现数据的话等于是让读者自己去比，失去了此报告的意义。
Band 5 Sample ： 总—小总分结构; 现在时态,
Report: IT expenditure in Europe vs Asia
The overall result of this international survey on planned IT expenditure for the next year shows significant differences between Europe and Asia (总起句).
According to the survey results, European companies are almost equally divided between increasing their IT spending, keeping it at this year’s level or decreasing it.
The situation in Asia is quite different. 小总
Almost 60% of the surveyed Asian companies plan to increase their IT expenditure next year, compared to just over a third in Europe. /分1 increase
Moreover, Asian companies seem less keen on cutting IT spending, as 【小总，嵌入结论】only 16% are planning to decrease it, compared to 30% in Europe. /分2，decrease
Finally, the percentage of companies who are planning to keep IT expenditure at the same level is also lower in Asia, although not to the same extent. /分3，maintain
注意范文的结构：
总起句—Europe情况综述---以Asia情况为切入点，逐项对比，并不用把所有数据都写上去。只是需要告诉读者higher than, lower than.., 就可以了。
Firstly, increase 60% compared to just over a third
Moreover, less keen on cutting IT spending. 16%，compared to 30%
Finally, Keep it at the same level is also lower, although not to the same extent.
4. survey----调查结果报告
Report on Results of a Survey
This report sets out to present the results of a survey carried out recently among the directors or senior managers of small and medium-sized business.
1. Weekly working hours
The result of the survey shows that 227 managers work 40-50 hours a week on average, accounting for almost half of the total respondents. The number of people working more than 50 hours is similar to that in 40-50 range, with 161 managers working 50-60 hours a week while 82 working even more than 60 hours. By contrast, only 52 respondents work less than 40 hours a week, taking the smallest proportion of the four ranges.
2. Number of staff grown or not
According to the survey, 328 of the surveyed directors reported an increased workforce compared to 194 whose staff number hasn’t grown.
3. Communication technology investments
Asked about their investments in communication technology, only 135 respondents didn’t increase the spending while over twice as many have invested more.
--------------------
题目;
Below are the results of a survey carried out recently among the directors or senior managers of small and medium-sized businesses.
1. how many hours do you work a week;
Less than 40; 52
40-50 hours; 227
50-60 hours; 161
Above 60; 82
2. has your number of staff grown/
328; yes, 194; no
3. have you increased your investment in communication technology
387 yes, 135 no.
5. survey---产品反馈意见
-这篇作文是市场调查反应的叙述，与前面学过的不同，没有特定是时期，也没有趋势的描写，重点在于数据比例的叙述。应注意语言的多样性和文章的条理。
Report on Market Survey about Service Provision of XX Centre
This report describes the distribution of positive and negative responses about service provision of XX centre given by 1250 respondents in a market survey
The graph shows that 700 out of the 1250 respondents gave positive comments on the parking facilities whereas 550 customers responded negatively.
The ticket cost, on the other hand, was the area where the complaints mainly concentrated. The negative comments reached a record level of 900, almost three times as many as the positive which was only 350.
Booking service received a similar number of both good and bad comments with the positive outnumbering the negative by only 50.
The attitude of staff was the most satisfactory area by far with the highest customer satisfaction rate of 75% as well as the fewest negative responses of 300.
To conclude, it is clear that the ticket cost should be reduced to a more competitive level. /Conclude 写的太简单/
Band 4 Sample
This bar chart shows the number of positive and negative responses given by customers in a market survey about services at a leisure centre.
Asked about the parking facilities at the leisure centre, 700 out of 1250 respondents responded positively, whereas 550 said something negative about it.
Looking at the ticket cost, there were almost three times as many people responding negatively than positively.
The booking service was equally evaluated. For this service, the survey counted 650 positive and 600 negative responses.
In contrast to the ticket costs, the attitude of staff was evaluated very positively. Only a fourth of the 1250 respondents complained about the attitude of staff while the remaining 950 people thought positively about the staff at the leisure centre.
Summarizing the results of this survey you can say that there is need for improvement in the fields of ticket costs, booking service and parking.
NOTE：
1. 注意全篇叙述使用一般过去时。
2. 表示态度时，注意语言的多样性，可以从物的角度来说
XXX received XX positive responses and XX negative responses..
也可以从人的角度来说
XX people gave a positive response/comment on..
Asked about…., XX people responded positively/negatively whereas XX people say sth negative.
XX of xx respondents complained about….while XX though it positively, thought it to be satisfactory.
3. 表对比数据时的cohesion language: by contrast, in contrast to, conversely,
While, whereas,
6. Survey----员工满意度
Report On the satisfaction rates of two leaders.
The overall result of the survey on employee’s impressions shows significant differences between the two leaders.
Asked about leader A’s performance, 97% of the respondents gave positive comments and among these are 30% thinking him to be very satisfied. By contrast, the satisfaction rate of leader B is much lower, with only 40% responding positively and 18% rating him as very satisfied.
Moreover, leader A also received much fewer negative responses. Only 3% of surveyed employees said something negative about him compared to 42% about leader B.
Looking at the percentage of employees’ satisfaction, we can conclude that leader A is more respected among employees than leader B.
7. Survey---顾客投诉
Report on Changes in number of complaints
Introduction
This report summarizes the changes in the number of complaints concerning four types of products and services of XX company in the years 1996 and 2001.
Findings
1. The package holiday received around 15 complaints in 1996, the fewest of the four. However, it was the sector where the number of complaints increased fastest, up 12.7% from 1996 to 2001. Over the same period, numbers of complaints about financial services also went up, but at a lower rate of 9.2%.
2. The second-hand cars were the most frequently complained sector, receiving about 80 negative comments in 1996 wihle 85 in 2001, up 6.7% during the five years.
3. By comparison, clothing performed relatively satisfactorily, with the number of complaints staying constantly under 50 during the given period. Moreover, it was also the only sector whose number of complaints declined in 2001, although by a slight 4%.
Conclusion and Recommendation
To conclude, the number of complaints generally showed an upward trend between 1996 and 2001, which indicates the company must improve the customer satisfaction level, especially in the second-car sector.
Part I Report 商务报告
1. 定义：商务报告主要针对某种商务目的，向某个个人或团体提供公正、客观和有计划的事实陈述，报告中所陈述的事实必须与事件、进展、结果、问题或提议的解决方案有关，帮助对方了解复杂的商业情况、计划进程，从而解决问题，帮助相关人员就此做出决策。
2. 结构： 报告的结构一般包括事由、原因、解决方案和建议，最后进行简单的总结。
3. 种类：商务报告常见的种类有，可行性分析报告，工作具体情况分析，阶段工作总结，进度汇报，产品分析，问题分析与解决方案等。
4. 注意： 一般应注意报告的目的，报告的对象，报告的素材，报告的结构与报告的写作期限。写作原则：内容准确无误、简明扼要、结构清晰、建议明确果断。采用正式语体。
I.部门工作成绩报告;
一、概述;汇报工作情况时，应说明数据来源，详细说明通过那些措施达到了那些目标;说明存在的问题时，应结合工作情况，提出具体的针对性的问题，给予建议，并简要说明这样做的benefits, 要注意前后逻辑关系和层次。
二、黄金句总结
1. 写作目的：
(1)this report summarizes the performance of XX dept. over the period xx to and outlines future plans to make improvements.
(2) This report aims to give a thorough description/detailed account of the work in xxx in April.
(3) This report sets out to bring you up to date on the work progress of …over the past year.
2. 数据来源
(1) the recent survey, conducted among … shows that…; the questionnaire sent to… showed that….
(2)a survey on performance of our department was carried out among…. And…. A few findings are developed in this following report.
(3)all the information are obtained from my daily records of the job.
(4)According to the update sales data and an analysis about it, we found….
3. achievements/sucess
(1) First of all, to start with positive points, it is reported that….
(2)in the last ..years, we are focusing on….., and to our delight, we’ve achieved what we set out to do with good results./ we have achieved operational excellence.
(3)In the past xxx months, we have achieved excellence in terms of…
(4)we are pleased to report a record profit of…;
(5)especially pleasing was…..
(6)positive points
shows a positive team spirit,
receive excellent feedback from…
observe a rising demand for….and a marked increase in sales as a result of
sales results exceeded expectations./grew twice more that that of…/doubled that of
deliver dynamic sales growth./ the sales forecasts were increased by…..
4. Problems/difficulties
(1)Unfortunately, some aspects appear to be less brilliant/satisfactory.
(2)Unfortunately, there are still weaknesses which could be improved. For instance…., moreover… they all complaint about…
(3)However, we also found some problems which can be boiled down to the following..
(4)Negative points
No clear strategy to encourage the employees to attend training course
Lack of motivation with our team. Don’t work with gusto.
Lack of communication between xx and xx.
Product, packaging, advertisement. Etc.
5. Recommendations/plans:
(1)Finally I am confident that we can achieve improvement. Regarding…. I would recommend…., in terms of…, I suggest…
(2)In order to solve these problems and …., I propose that several measurements should be taken.
(3)our plans for the coming year is mainly to improve the above-mentioned points therefore, we will…, we will also…
