2012年公共英语等级考试求职写作范文(3)

　July 20, 2000wｗw.ExamＷ.CoM
Dear Sir,
I am writing in reference to the recent order I placed with your company. I was most disappointed to note that on examining the set of wine I ordered, four of them were badly damaged.
I request that replacement be sent as soon as possible. It is essential that I receive these goods as soon as possible as they are intended as a wedding gift for a relative.
I have previously received a high standard of service from your company and I trust that this matter may be brought to a swift and satisfactory conclusion.
Yours truly,
Cester Chen

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