2012年下半年商务英语初级必备词汇（11）

电话英语
communication 通讯
on the phone 电话英语
call center
电话客服中心
Adam had a job at a call center during his college years.
亚当大学时代曾在某家电话客服中心工作过。
call waiting
电话插拨
The new office phones have call waiting. 中 华 考 试 网
新办公室电话有插拨功能。 www.telnote.cn
caller ID
来电显示器
My phone number is configured to block caller ID on outgoing calls.
我的电话设定拨出时不显示号码。
cell phone
手机
John uses his cell phone to send text messages to his friends.
约翰用手机传简讯给他的朋友。
cold call
陌生电访；主动以电话推销商品
As part of her job, Betty has to make cold calls to potential clients.
贝蒂必须针对潜在客户进行陌生电访，这是她工作的一部分