Man: I realised when I was in the US that there wasa gap in the market for good quality coffee, whichyou can get for yourself from machines in places likeairports or stations, or even in the street. There are alot of great chains of coffee shops，as well as internetcafes where you can get a good espresso，but Idecided to explore the gap，and it’s been verysuccessful so far.

Woman: And what has helped the businessdevelop?

Man: Actually, our website has been really important. We’ve found that it’s been the best wayof finding out what our clients think about the quality of our coffee and about our service. Manyother company websites just focus on giving a lot of information about the company or theproduct and others use websites for promotions and offers.

Woman: How much time do you spend on the business now?