投诉信

Dear Sir,

On October 20 we ordered from Mr. Robinson, the salesman for our territory, stationery and office supplies for use in our office . We asked that the order be sent before the end of the year. The duplicate sales order that we have is No.3455. We have not yet received the order, even though it is past the promised delievery date. We did, however, receive an outgoing invoice for $475.13

Would you please check to see the reason for this delay? We are getting quite low on certain items in the order. And unless we received this order soon, it will be difficult for our office to operate properly

Is it possible to send this order so that it reaches us by January 10? We are, of course, holding your invoice for payment until we receive the order

Please let us know immediately, either by telephone or special-delivery letter, what has become of our order and how soon we shall receive it. We are sure that you will take care of the difficulty promptly.

Yours faithfully,