2012年商务英语中级口语必备知识（7）

　Question: Should firms train their employees?

Answer:

By training their employees firms may be able to increase their profits BECAUSE trained staff are likely to be more productive and make les mistakes. Employees might also be more motivated BECAUSE they might be able to undertake more interesting work and BECAUSE managers are showing that they value their staff (which can satisfy their esteem needs). HOWEVER training costs money and is not always successful. It can also lead to a loss of production while staff are being trained. OVERALL, management will have to weigh up the potential

benefits against the costs. If, for example, the firm has the necessary resources, the

training is relatively cheap and is likely to lead to significant increases in productivity

and profitability the firm likely to invest in it. If, ON THE OTHER HAND, the firm lacks the necessary finance and staff already have the skills required then training is LESS LIKELY.

Ⅰ Introduction to BV Speaking

format

conversation

presentation

discussion

criteria

pronunciationwｗw.ExamＷ.CoM

vocabulary & grammar

discourse management

interactive communication

examiner

interlocutor

assessor

Cambridge examiner