2017下半年商务英语BEC中级模拟试题（第七套）
For each statement(1-7),mark one letter(A,B,CorD)on your Answer Sheet.
回答1-7题：
A
ACCOUNTING&FINANCE FOR MANAGERS
The course provides experienced managers with the financial skills and
commercial awareness necessary to be effective in business today.It is
intended for managers who need t0：
·Use accounting information to aid decision-making and future development
·Assess the financial implications of day-to-day business activities
·Communicate effectively with accountants and bankers
·Most students use this course to prepare for the diploma in Accounting and Finance
B
EFFECTIVE ORGANIZATIONAL SKILLS FOR MANAGEMENT
This is an introductory course for those with little or no experience or formal
training in management skills.It includes seminars on：
·How to make speeches and present company information clearly
·Managing and chairing meetings
·Time management
·Delegating tasks
C
B00KKEEPING&ACCOUNTS
This one.term course is an introduction to the basics and requires no previous experience.The course demonstrates that good bookkeeping is covered including sales and ledger books，petty cash and final accounts·
D
MANAGING PEOPLE
This is a course about how successful organizations manage their resources.
Participants will be asked to contribute from their own experience of human resource management in different kinds of organizations.The following topics will be discussed in depth：
·Communication within organizations
·Training staff to work CO-operatively in group
·Recruitment and selection of staff
·Ongoing staff training and development
·Career paths，promotion and job satisfaction
The course is intended for people who lack accounting skills. 参考答案:C 系统解析:题干关键词“lack accounting skills”，题目 意为“这门课程针对那些没有财会技能的人开 没”，与C段中“ACCOUNTS…requires no previous experience”相对应。
2
The course will train you to make use of company accounts in planning. 参考答案:A 系统解析:题干关键词“company accounts in planning”， 题目意为“这门课程训练你使用公司财务计 划。”与A段中“Use accounting information to aid decision—making”相对应。
3
The course shows you how fims can help employees to develop their skills and improve company performance. 参考答案:D 系统解析:题干关键词：“how firms Can help employees to…”，题目意为“课程教授公司如何帮助员工 提高自身技能，增强公司实力”，与D段中： “This is a course about how successful organizations manage their resources.”相对应.
4
The course is intended for staff who are being promoted to a management position for the first time. 参考答案:B 系统解析:题干关键词“staff who are being promoted to a management position for the first time”题目意 为“课程针对那些第一次担任经理职务的人 员”，与B段中：“This is an introductory course for those with little or no experience or formal training in management skills.”相对应.
5
The come covers materials that you need to study to gain a professional qualification. 参考答案:A 系统解析:题干关键词“gain a professional quaiification”， 题目意为“课程包括你需要获取专业证书的材 料”与A段中：“Most students use this course to prepare for the Diploma in Accounting and Finance.”相对应。
6
The course prepares managers to give public talks about their companies. 参考答案:B 系统解析:题干关键词“prepares managers to give public talks”，题日意为“课程帮助经理如何在 他们的公司进行公开讲说”，与8段中：“How to make speeches and present company information clearly”相对应。
7
The course is intended for those with a background in personal management. 参考答案:D 系统解析:题干关键词“with a background in personal management”，题目意为“课程针对那些有人事 管理经验的人员”，与D段中：“Participants will be asked to contribute from their own experience of human resource management…”相对应。
For each blank(8-12),mark one letter(A-G)on your Answer Sheet.
本文导航第1页1-7题第2页8-12题第3页13-18题第4页19-33题第5页34-39题第6页写作40-41题第7页48-59题第8页60-70题第9页71-82题回答8-12题：
The Crisis of Credit
Here’s the scary thing about the identity—theft ring mat the feds cracked last week：there was nothing any of its estimated 40，000 victims could have done to prevent it from happening.(0) G A lowly help—desk worker at Teledata Communications.a software firm mat helps banks access credit reports online， allegedly stole passwords for those reports and sold them to a group of20 thieves at$60 a pop.(8)_______Cost to the victims：$3 million and rising.
Even scarier is that this，the largest identity—theft bust to date，is just a drop in the bit bucket.More than 700，000 Americans have their credit hijacked every year.It’s one of crime’s biggest growth markets.A nalne，address and Social Security number—which can often be found on the Web are all anybody needs to apply for a bogus line of credit.Credit companies make$1.3 trillion annually and lose less than 2%of that revenue to fraud.(9)_______As it stands now，it’s up to you to protect your identity.
The good news is that there are plenty of steps you can take.Most credit thieves are opportunists，not well—organized gangs.(10)_______0thers steal wal—lets and return them，taking only a Social Security number.Shredding your junk mail and leaving your Social Security card at home can save a lot of agony later.
But the most effective way to keep your identity clean is to check your credit reports once or twice a year.There are three major credit—report outfits：Equifax(equifax.com)，Trans—Union(www.transunion.com)and Experian(experian.com).(11)_______Of the three，I found Trans Union’s website to be the cheapest and most comprehensive—laying out state—byrstate prices，rights and tips for consumers in easy—to-read fashion.
If you’re lucky enough to live in Colorad0，Geor—gia，Maryland，Massachusetts，New Jersey or Ver—mont，you are entitled to one free report a year by law.(12)_______Avoid services that offer to monitor your reports year—round for about$70：that’s $10 more than the going rate among thieves.If you“nk you’re a victim of identity theft.you can ask for fraud alerts to be put on file at each of the three credit-report companies.You can also download a theft—report form at：www.consumer,govidtheft，which，along with a local police report，should help when irate creditors come knocking.
Just don’t expect justice.That audacious help—desk worker was one of the fewer than 2% of identity thieves who are ever caught.
A A lot of them go Dumpster diving for those millions of“pre—approved”credit-card mailings that go out every day，
B It used to get quite interesting around the dinner table.
C That allowed the gang to cherry—pick consumers with good credit and applies for all kinds of accounts in their names.
D So there’S little financial incentive for them to make the application process more secure.
E All allow you to order reports online，which is a lot better than wading through voice-mail hell on their 800 lines.
F Otherwise it’s going to cost$8 to$14 each time.
G This was an inside job，according to court documents.
第(8)________。参考答案:C 系统解析:本段开头介绍了最大的一起信用卡盗窃案， 空白处前一句讲的是一个软件公司网上****信 用卡密码等，卖给一些犯罪团伙，空白处显然 要填写犯罪团伙如何作案。选项C符合题意。
9
第(9)________参考答案:D 系统解析:空白处下文阐述了这一犯罪的严重性，前一 句讲的是信贷公司每年赚1.3万亿，其中2%的 收入被骗子诈取。后一句讲的是就目前，你自 己该采取防范措施了，显然空白处要选择银行 方面防护薄弱的句子。选项D：“S0，there’S little financial incentive for them to make the application process more secure.”意为：“因此， 几乎没有任何金钱的刺激来促使他们把申请过 程做得更安全一些。”符合题意。
10
第(10)________参考答案:A 系统解析:空白处后一句以“0thers”开头，对应选 项A中的“a lot of”。故选A。
11
第(11)________参考答案:E 系统解析:空白处前文讲的是三个网站，选项E中的 “online”对应前文，故选E。
12
第(12)________参考答案:F 系统解析:空白处前一句讲的是假设你住在免费服务 的城市，则后文就需要选择有转折意思的选 项;选项F：“0therwise it’s going to cost$8 to $14 each time.”符合题意。
For each question(13-18),mark one letter(A,B,CorD)on your Answer Sheet.
本文导航第1页1-7题第2页8-12题第3页13-18题第4页19-33题第5页34-39题第6页写作40-41题第7页48-59题第8页60-70题第9页71-82题 回答13-18题：Creative Teams and Management
When Colgate launched its then revolutionary Colgate Gum Protection toothpaste in 1990, company executives were confident they had a hit on their hands. The toothpaste incorporated a groundbreaking antibacterial technology they thought was the biggest innovation since fluoride. But in the months after the toothpaste’s six-country rollout, the product’s market share reached a meager 1% ) --one-fifth of the company’s projections.
What went wrong? A new round of market research found that the original launch strategy muted the "breakthrough" message; the ads positioned the new toothpaste as a line extension instead of a revolutionary advance, and the public just didn’t buy the product’s broad claims. Up to this point,Colgate’s president, Bill Shanahan, had attended only quarterly review meetings; now he rolled up his sleeves to rescue the product, establishing a worldwide marketing team and meeting regularly with global business vice president Kathleen Thomhill and CEO Reuben Mark to follow the team’s progress.
Shanahan and others at the very top sifted through the research and took part in the advertising development meetings, working elbow to elbow with the marketing team renamed colgate Total, and promoted with a retooled ad campaign that stressed the toothpaste’s 12-hour protection, the product was a hit in most of the103 counties outside the United States.
Shanahan continued to lavish personal attention on the product, putting Colgate Total under the direct supervision of Jack Haber, the worldwide director of consumer oral care products, and committing $ 35 million and a team of 200 employees to the project.With that kind of senior-level backing, Harber pulled out the stops, spending $ 20 million to promote Colgate Total to U. S. dentists alone. Within two months of its domestic launch in 1997, the product captured 10. 5% of the U. S. toothpaste market andwithin six months muscled perennial champ, Procter& Gamble’s Crest, out of first place. Colgate Total has remained number one ever since.
What transforms a good product idea like Colgate Total into a blockbuster? We spent ten years studying more than 700 new product development teams and interviewed over 400 project leaders, team members, senior executives, and CEOs intimately involved in product development and launch. Of the hundreds of teams we studied, just 7% of them -- 49 in all --created products that scored a perfect ten on oar measure of blockbuster success. To achieve that score, products had to reach or exceed company goals, customer expectations, profit and sales targets, garner company and industry awards, and attract national attention.
Products don’t become blockbusters without the in-tense, personal involvement of senior management -- usually a CEO or division head. In every case studied, top management played an intimate, active, often daily role. This approach has been out of favor for decades, creative teams, as the thinking goes, should be empowered by management and then left alone. Too much attention stifles innovation. To that we say "Baloney". Our work shows that, in the best case, management involvement should start on day one. Ideally, senior managers work closely with product team to establish must-have features and then help clear a path for the team. Top managers control resources, rules and cut through red tape. And,crucially, senior managers serve as cheerleaders and visionaries, broadcasting a message of organizational commitment that attracts buy-in at all levels of the company.
What happened to Colgate’S new toothpaste?A. The results ran contrary to the company’S expectation.
B. It achieved a great success.
C. It took a great portion of market share.
D. The new technology was not popular among customers.
参考答案:A 系统解析:从文中第一段：“But in the months after the toothpaste’S six-country rollout，the product’s market share reached a meager l%-One fifth of the company’s projections.”可知，但是当一 个月后，产品的市场占有份额只有1%，远远 低于预期，but为重要信息转折词，选项A符 合题意。
14
The writer implied that the original launch strategyA. didn’t set the target.
B. failed to appeal to customers.
C. had the wrong focus.
D. aimed at a common goal.
参考答案:C 系统解析:从文中第二段：“…the original launch strategy muted the“breakthrough”message，the ads positioned the new toothpaste as a line extension instead of a revolutionary advance…” 可知，最初的销售策略掩盖r突破性的信息， 广告只是把这个新牙膏定位为一种产晶扩展， 并没有革命性的进步。选项C符合题意， focus与position相对应。
15
According to the articles，Colgate Total’S success was due toA. good marketing strategies.
B. cooperation of team members.
C. participation of senior managers in meetings.
D. total involvement of top managers.
参考答案:D 系统解析:从文中第二段：“…Up to this point， Colgate’S president，Bill Shanahan，had attended only quarterly review meetings，now he rolled up his sleeves to rescue the product，establishing a worldwide marketing team and meeting regularly with global business vice president Kathleen Thornhill and CEO Reuben Mark to follow the team’S progress…”可知，现在经理Bill Shanahan建立起全球性的市场小组并定期与 其他领导者会面，可见高层已给予相当多的关 注。选项D符合题意。
16
In paragraph five.the writer uses the figures to indicateA. quite a few companies meet the standards.
B. most companies realize the key to success。
C. not many companies have outperformed the criteria.
D. a few companies have done better than others.
参考答案:C 系统解析:从文中第五段：“To achieve that score。 products had to reach or exceed company goals， customer expectations，profit and sales targets， garner company and industry awards，and attract national attention.”可知，为了取得这一成绩， 产品必须达到或超过公司目标、消费者期望、 利润和销售目标……，可见能够取得这一目标 绝非易事。数据中的“just 7%”也表明这一 点。选项C符合题意。
17
According to the writer，the approach that has not been popular for a long time isA. the management should show their consistent concern about innovation.
B. teams should subject to the power of the management.
C. top management needn’t take part in the research and marketing activities.
D. team members have the absolute right to do what they want to do.
参考答案:C 系统解析:从文中第六段：“This approach has been out of favor for decades，creative teams，as the thinking goes， should be empowered by management and then left alone.”可知，这种 方式在近十年不再受欢迎，创作团队由管理层 授权，独立运作，可推测出高层不参与研发和 市场推广活动已经很长时间不流行了。选项C 符合题意。
18
In what way can senior managers help the production team?A. They direct and guide the team through the production process.
B. They set up regulations to be followed by the team.
C. They urge the whole company to be engaged in the project.
D. They have the right to reallocate funds and personnel of the company。
参考答案:D 系统解析:从文中最后一句：“And，crucially，senior managers serve as cheerleaders and visionaries， broadcasting a message of organizational commitment that attracts buy-in at all levels of the company.”可知，高层管理者像是拉拉队 长和视野家，动员公司上上下下，发布，宣传 组织承诺，吸引消费者购买。
For each question(19-33),mark one letter(A,B,CorD)on your Answer Sheet.
本文导航第1页1-7题第2页8-12题第3页13-18题第4页19-33题第5页34-39题第6页写作40-41题第7页48-59题第8页60-70题第9页71-82题回答19-33题：
Gianni Agnelli, Chairman of Fiat, Italy’s largest private industrial corporation, is known in Italy as the Lawyer, because he was trained in law at Turin University.That he has never practiced, his training may soon be useful. On April 17th Mr. Agnelli admitted to a group of Italian industrialists in Venice ( 19 ) _________Fiat had been ( 20 ) _________in some corruptions in Italy. On April 21st, Fiat’s lawyers and Cesare P, omiti, its managing director, met Milan magistrates to (21) _________ the firm’s involvement in bribery to win business from state-owned companies.
Fiat is not the (22) _________ . Italian company caught up in Italy’s increasing Political corruption scandal. According to the latest figure, some 200 businessmen and politicians were sitting in prison (23) _________a result of judicial inquiries into kickbacks paid to politicians by firms. Hundreds more are still (24) _________ influence of Fiat, (25) _________ sales are equal to 40% of Italy’s home product, the scandal at the company has (26) _________ the industrial establishment.
Though neither Mr. Agnelli (27) _________ Mr. Romiti has been ( 28 ) _________ of wrongdoing,several other senior Fiat managers have allegedly been involved in paying kickbacks to win state-owned contracts. (29) _________ arrested include Francesco Mattiol, Fiat’s finance director, and Antonio Moscon, the ( 30 ) _________ head of its Toro insurance branch. ( 31 ) _________ men have been (32) _________about their previous roles on the board of Cogefar-Impresit,Fiat’s construction subsidiary. Last May, Enzo Papi admitted paying a 1.5 million-dollar bribe for a contract, (33) _________ to Milan’s underground.
第(19)处填写A. what
B. that
C. when
D. if
参考答案:B 系统解析:that引导admit之后的宾语从句，其他A、 C、D选项均不能引导宾语从句。
20
第(20)处填写A. involved
B. connected
C. related
D. done
参考答案:A 系统解析:短语be involved in意为“牵扯，涉入”， 选项B，C与with相连，表示“联系”，选项 D意为“完成”。
21
第(21)处填写A. talk
B. say
C. speak
D. discuss
参考答案:D 系统解析:选项D意为“讨论”，选项A：talk with sb.about sth.，选项8强调说的内容，选项C 后通常接某种语言。
22
第(22)处填写A. one
B. single
C. worst
D. only
参考答案:D 系统解析:根据句意：Fiat并不是唯一一家陷入意大利 zz丑闻的公司。选项D意为“唯一的”，选项 A意为“一个”，选项B意为“独自的，单身 的”，选项C是bad最高级，意为“最糟糕的”。
23
第(23)处填写A. as
B. for
C. with
D. after
参考答案:A 系统解析:as a result of…为固定搭配，意为“作 为……的结果”。 、
24
第(24)处填写A. in
B. under
C. at
D. on
参考答案:B 系统解析:under influence of…为固定搭配，意为 “在……影响下”。
25
第(25)处填写A. who
B. which
C. whose
D. its
参考答案:C 系统解析:选项C意为“谁的”，根据句意：Fiat的销 售量相当于意大利本土的40%。选项A意为 “谁”，选项B意为“哪一个”，选项D意为 “它的”。此处应选表示从属关系的“whose”。
26
第(26)处填写A. rocked
B. ruined
C. damaged
D. destroyed
参考答案:A 系统解析:选项A表示形象等方面抽象的被摧毁，选 项B表示建筑物被摧毁，选项C表示心灵上 的伤害，选项D表示彻底的破坏。
27
第(27)处填写A. Or
B. also
C. and
D. nor
参考答案:D 系统解析:neither…nor…固定搭配，意为“既 不……也不……”。
28
第(28)处填写A. accused
B. charged
C. criticized
D. blamed
参考答案:A 系统解析:A项的accuse…of意为“被控告”，与介 词of搭配。选项B，charge…with意为“被 控告”，选项C意为“批评”，选项D意为 “责备”。
29
第(29)处填写A. WhO
B. Those
C. He
D. That
参考答案:B 系统解析:此处those作主语，意为“那些企业”，选项 A、D引导从句，选项C意为“他”，为单数。
30
第(30)处填写A. old
B. former
C. late
D. last
参考答案:B 系统解析:B。选项B意为“前任的”，选项A意为“年 纪大的”，选项C意为“晚的”，选项D意为 “最近的，最新的”。
31
第(31)处填写A. Either
B. All
C. Every
D. Both
参考答案:D 系统解析:选项D表示“两者都”，选项A表示“两 者选其一”，选项B表示“三者或三者以上 都”，选项C表示“每一个”。
32
第(32)处填写A. solved
B. answered
C. questioned
D. replied
参考答案:C 系统解析:选项C意为“询问”，选项A意为“解决”， 选项B意为“回答”，选项D意为“回复”。
33
第(33)处填写A. contracted
B. related
C. connected
D. communicated
参考答案:B 系统解析:选项B，relate…to意为“关联”，选项A 意为“缩减”，选项C意为“关联”，后与 with连用，选项D意为“交流”。
Read the text below about how consumers decide what to buy.(34-45)
本文导航第1页1-7题第2页8-12题第3页13-18题第4页19-33题第5页34-39题第6页写作40-41题第7页48-59题第8页60-70题第9页71-82题 回答34-45题：gift. "Some of my friends got new clothes and about a 参考答案:请参考解析 系统解析:ABOUT。这句话的意思是：“一些孩子得到新 衣服，有钱人家孩子甚至得到新车。”此处是 两个并列的分句，加上about反而使结构混 乱，应删去。
35
few rich kids even got new cars," he remembered, "When my father 参考答案:请参考解析 系统解析:WHEN。这句话的意思是：“我的父亲将手插 进裤兜。”my father在句中做主语，不需要 when引导状语从句，应删去。
36
reached out into his pants pocket and took something out. extended 参考答案:请参考解析 系统解析:OUT。reach into his pants pocket表示：将手插 进裤兜，为常见的用法，out为多余词汇，应 删去。
37
my hand, palm up, and he let my present drop into it -- a nickel" 参考答案:请参考解析 系统解析:CORRECT。正确。
38
"Dad said to me, ’ Buy a newspaper with that. Read every word of 参考答案:请参考解析 系统解析:CORRECT。正确。
39
it. Then turn to the classified section and get yourself to a job. Get 参考答案:请参考解析 系统解析:TO。这句话的意思是：“翻到分类部分”，turn在此处的意思是“翻阅”，为及物动词，后面无须介词。
40
into the world. It’s all yours now. ’ I always thought that as was 参考答案:请参考解析 系统解析:AS。这句话的意思是：我一直认为那是父亲跟我开的玩笑。I think引导宾语从句，从句中that作主语，as为多余词汇，应删去。
41
a great joke my father had played on me until a few years later when 参考答案:请参考解析 系统解析:CORRECT。正确。
42
I was in the Army, upon sitting in a foxhole, and thinking about 参考答案:请参考解析 系统解析:UPON。此处sitting表示现在分词作伴随状语， 与后面的thinking about并列，无须介词upon。
43
my family and my life. It was then when I realized that my friends 参考答案:请参考解析 系统解析:WHEN。此处是It was…that…强调句式， when为多余词汇，应删去。
44
had been gotten only new cars, or only clothes. My father had given 参考答案:请参考解析 系统解析:BEEN。这句话的意思是：“我的朋友们仅仅 是得到了新衣服。”此处是现在完成时，而且 是主动语态，been为多余词汇，应删去。
45
me the whole wold. What a great gift is" 参考答案:请参考解析 系统解析:IS。此处为感叹句“多么伟大的礼物”，呼应 标题。
本文导航第1页1-7题第2页8-12题第3页13-18题第4页19-33题第5页34-39题第6页写作40-41题第7页48-59题第8页60-70题第9页71-82题Write 40-50 words.
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·You have lost your calculator.and you want to order a new one.You need to make a written request to your supewisor，Ann Ray.
·Write a memo to her：
·saying that you need a replacement
·explaining what happened to the old one
·asking her to approve the request.
·Write about 40-50 words.参考答案:请参考解析 系统解析:【写作思路】 本文是对便函的考查，是向主管申请一个新的 计算器，内容要求是解释就计算器已经丢失，自己 需要一个新的，请求主管批准自己的申请。写作 时，注意上下级语气及语言措辞，阐述理由应做到 言简意赅。
【参考范文】
TO：Mrs.Ray
I am writing to apply for a replacement calculator.I found the old one missing after the client meeting yesterday.As a calculator is essential for my daily work，could you kindly approve this request?
Write 120-140 words.
47
·You recently attended a one-day training course on health and safety.You were disappointed with the course and you have decided to write a letter of complaint to the training company.
·Read the advertisement below，which gives details of the course.You have already made some notes on the advertisement.
·Then.using all your handwritten notes，write your letter to Moira Geddings at GBG Certification Services.
·DO not include postal addresses.
·Write 120-1 40 Words.
参考答案:请参考解析 系统解析:【写作思路】 本文是对商务信件的考查，内容要求是：因对 培洲课程失望写给一封培训机构的抱怨信。
内容方面，主要是对所给广告所进行标注的质 疑进行投诉，主要包括：对培训员、培训资料、参 训人员数量、参训时间和提供午餐的质量5个方 面。阐述出自己的实际经历与广告的差距，进而提 出自己的要求。结构方面，按照投诉事由一投诉理 由一提出要求的步骤完成写作即可。
【参考范文】
Dear Mrs.Geldings，
I write regarding a training course on health and safety which I attended on 27 November.
When I booked the course.I chose your company as it was highly recommended and the courses seemed to be of high standards.1 was also promised an experienced trainer.Unfortunately，he was sick and the replacement was not as good as expected.Moreover，the information packs tumed out to be only a bunch of photocopies，which was not what was promised.Besides，the class size was supposed to be only 8 but mine turned out to be l5. Finally.I should make it clear that the class started l hour late，and the lunch sen，ed，was cold.
I am sure you Can understand my disappoint— ment.I would therefore appreciate it if you could in— vestigate this matter.
I look forward to hearing from you.
Yours Sincerely，
Lisa Kostevska
Cabin Attendant
You will hear three telephone conversations or messages.
本文导航第1页1-7题第2页8-12题第3页13-18题第4页19-33题第5页34-39题第6页写作40-41题第7页48-59题第8页60-70题第9页71-82题听录音：请点击左侧的播放器控制播放
回答48-59题：
Appl ication Form
Name： Sally King Sex：Female
Age： (1)________Address：(2)________Rose Road
Contact N0： 9876980
Experience： sold books door to door for (3)________Publishi ng House
Applying for：8：00 t0 8：30 0n Monday，(4)________FrjdQy morning
第(1)题答案是：
参考答案:请参考解析 系统解析:19。原文提问：What’s your nallle and how old arc you?回答为：My name is Bean，B—E—A—N I’m 19。
【听力原文】
Conversation One
Ml:Good morning. Can I help you?
FI:Good morning. I wonder if you have jobs for a part-timer.
M1 : Oh, yes, we’re going to employ two more part-time workers to send our newspapers to the people living in Flight Street and Rose Road. Are you interested?
F1 : Oh, yes, I live at No. 68 Rose Road which is quite near Flight Street. I would like to take the job.
M1 : Ok, then, could you deliver the newspapers from 8:30 on Monday, Wednesday, Friday and Sunday or on Tuesday, Thursday and Saturday?
F1 : Er, I can work on Monday, Tuesday and Friday, but not on Sunday. Is it OK?
M1 : Well, Ok. Have you ever done anything like that before?
F1 : I have sold some books door to door for Economic Publishing House.
M1 " Good, are you a student?
F1 : Yes, I’m a student at Beijing University.
M1 : What’s your name and how old are you? FI:My name is Bean, B-E-A-N. I’m 19.
M1 : Do you have a telephone number?
F1 : Yes, 9876980.
M1 : Then, we’ll call you after we have talked it over.
F1 : Thank you, Sir I hope to hear from you soon.
Conversation Two
F1 : Good morning, sir. Can I help you?
M1 : Good morning. I have reserved a room in your hotel.
F1 : Could you tell me your name, please?
M1 : David D-A-V-I-D.
F1 : Er, yes. Here’s the booking card. It’s a single room and the room number is 204.
M1 : It’s on the second floor then?
F1 : Yes. How long will you be staying?
M1 : From now until Tuesday.
F1 : So that’s four nights.
M1 : How much is it?
F1 : It’s 35 a night including air-conditioning and hotel-wide wireless.
M1 : Sounds good. Thank you very much.
F1 : You’re welcome.
Conversation Three
F1 : Good mormng. May I see your ticket, please?
M1 : WelI, I told your office that I would pick the ticket up here.
F1 : What’s your name, then?
M1 : Mr. Lee that’s L-E-E.
F1 : Oh yes, here it is. You’re going to... Shanghai, right?
M1 : Yes. FI:... By Flight 156, Japan Air Lines. May I see your passport?
M1 : Oh, certainly, here you are.
F1 : Thank you. You’re not Canadian, are you? M1 : No, I’m American.
F1 : I see. Here’s your passport and your ticket. Ml:Thank you very much.
F1 : You’re welcome.
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第(2)题答案是： 参考答案:请参考解析 系统解析:N0.68。从原文“I live at N0.68 Rose Road which is quite near Flight Street.I would like to take the job.”可知。
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第(3)题答案是： 参考答案:请参考解析 系统解析:Economic。从原文“I have sold some books door to door for Economic Publishing House.’’可知。
51
第(4)题答案是：
参考答案:请参考解析 系统解析:Tuesday。从原文“I can work on Monday Tuesday and Friday，but not on Sunday.Is it OK?” 可知。
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RegistrationRegistration
Date: 1st Sept. Time: 10:10
Name: (5) _______ Sex: Male
Passport Number: 76689158
Room No. : (6)_______
Staying Time: 20th Sept. (7) _______Sept.
Price Rate: ( 8 )_______
第(5)题答案是
参考答案:请参考解析 系统解析:David。原文提问：“Could you tell me your name，please?”回答为：“David D—A—V—I—D.” 可知。
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第(6)题答案是 参考答案:请参考解析 系统解析:204。从原文：“Here’S the booking card.It’S a single room and the room number is 204.”可知。
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第(7)题答案是 参考答案:请参考解析 系统解析:23st.原文提问：“How long will you be staying?”回答为：“From now until Tuesday. So that’S four nights.”可知住四天。
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第(8)题答案是 参考答案:请参考解析 系统解析:35 pounds。原问题问：“How much is it?”回答为：…It S 35 a night including air—conditioning and hotel—wide wireless.”可知。
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Name: (9) __________Sex: Male
Nationality: ( 10 ) __________
Passport No. : 8469703
Flight No. : Flight (11) __________
Destination: ( 12 ) __________
Date: 7th June Time: 2:50 p. m.
第(9)题答案是 参考答案:请参考解析 系统解析:Mr.Lee。原文提问：“What’S your name，then?” 回答为：“Mr.Lee that’s L—E—E.”可知。
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第(10)题答案是 参考答案:请参考解析 系统解析:American。原文提问：“You’re not Canadian， are you?”回答为：“No，I’m American.”可知。
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第(11)题答案是 参考答案:请参考解析 系统解析:156。从原文“Flight 156，Japan Air Lines.May I see your passport?Oh，certainly，here you are.”可知。
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第(12)题答案是
参考答案:请参考解析 系统解析:Shanghai。原文提问：“You’re going to… Shanghai，right?”回答为：“Yes.”可知。
本文导航第1页1-7题第2页8-12题第3页13-18题第4页19-33题第5页34-39题第6页写作40-41题第7页48-59题第8页60-70题第9页71-82题 You will hea five short recordings.60
·You will hear five short pieces.
·For each piece decide how much is the total amount the speaker is talking about.
·Write one letter(A-H)next to the number of the piece.
·You will hear the five pieces twice.
13.______
14.______
15.______
16.______
17.______
第(13)题答案是A. 60 pounds
B. 17 pounds
C. 8.6 pounds
D. 3 pounds
E. 40 pounds
F. 35 pounds
G. 2.42 pounds
H. 1.45 pounds
参考答案:D 系统解析:根据题原文“I want to change this white one for that red one priced at one hundred forty— nine.This white one is one hundred forty—six” 可知红的为一百四十九，而白的为一百四十 六，所以再添三磅就可以了。
【听力原文】
Section One
Question Thirteen
Yesterday I bought these trousers from your shop. But it was too small for my son and my son wanted a red one. So I wanted to change this white one for that red one priced at one hundred forty-nine. This white one is one hundred forty-six. How much more will I have to pay you?
Question Fourteen
I tried this pair of tennis shoes and I think I like this color and style. Please pack them. By the way, 1 notice that all the goods in your shop are at 20% discount. And this price tag says 50 pounds a pair. So how much will I have to pay you?
Question Fifteen
My wife, my children and I are going to visit Edinburgh for 4 days. We need a small room and a large room with a double bed. If a small room is 4 pounds a day and a large one is 11 pounds a day, how much will we pay for our stay?
Question Sixteen
This novel costs ninety-nine. This book is forty- two. And that pocket dictionary is twenty-four. You gave me two hundred pounds. Let’s look at the calculator and find out how much change I’ll give you. Question Seventeen
One letter will be l. 1 pound, for three letters that 3.3 pounds. And the five postcards at 1.20 pounds. And the two airmail letters at 4. 1 pounds.. Let’s see what the total comes to.
Section Two
Question Eighteen
Accounts will be charged five pounds a month service fee if the minimum balance falls below four hundred pounds at any time during the stated period. You may keep three pounds in your account, but we charge you five pounds a month.
Question Nineteen
The package containing the records appeared to be in perfect condition. But when we unpacked it with great care, we found that one record was completely smashed. Could you send us a new one? We’ll return the broken one at once.
Question Twenty
Thank you for asking me. You’ve already done a lot for the children. I believe this tea party on Friday will attract more people’s attention to the children’s problems. Unfortunately I’ve got an appointment then. Question Twenty-one
Thank you for your invitation. Our company is willing to explore with your corporation the possibility of closer ties through joint ventures. Here, let me propose a toast to the success of our negotiations and to our friendship and future cooperation.
Question Twenty-two
As this is the last week of September, the two teams we are going to watch tonight are tied for first place in this season. They both want to make the play- offs, so they’ll be playing their best.
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第(14)题答案是A. 60 pounds
B. 17 pounds
C. 8.6 pounds
D. 3 pounds
E. 40 pounds
F. 35 pounds
G. 2.42 pounds
H. 1.45 pounds
参考答案:E 系统解析:根据原文“I notice that all the goods in your shop are at 20%discount.And this price tag says 50 pounds a pair.”可知商品打两折原价为50 英镑，故为10英镑。
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第(15)题答案是A. 60 pounds
B. 17 pounds
C. 8.6 pounds
D. 3 pounds
E. 40 pounds
F. 35 pounds
G. 2.42 pounds
H. 1.45 pounds
参考答案:A 系统解析:根据原文“If a small room is 4 pounds a day and a large one is ll pounds a day”可知， 要一间小房间为四磅，大房间为十一磅，共住 四天，所以为六十磅。
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第(16)题答案是A. 60 pounds
B. 17 pounds
C. 8.6 pounds
D. 3 pounds
E. 40 pounds
F. 35 pounds
G. 2.42 pounds
H. 1.45 pounds
参考答案:F 系统解析:根据原文“This novel costs ninety—nine. This book is forty—two. And that pocket dictionary is twenty—four.You gave me two hundred pounds.”可知，三本书分别为99、 42、24，加到一起为l65英镑，收200找35 英镑。
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第(17)题答案是A. 60 pounds
B. 17 pounds
C. 8.6 pounds
D. 3 pounds
E. 40 pounds
F. 35 pounds
G. 2.42 pounds
H. 1.45 pounds
参考答案:C 系统解析:根据原文“for three letters that 3.3 pounds. And tIle five postcards at l.20 pounds.And the two airmail letters at 4.1 pounds”可知，3.3、 1.20、4.1分别相加，即为8.6 pounds。
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·You will hear another five short pieces.
·For each piece decide what the speaker is doing.
·Write one Ietter(A—H)next to the number of the piece.
·You will hear the five pieces twice.
18._______
19._______
20._______
21._______
22._______
第(18)题答案是A. claiming
B. regretting
C. washing
D. watching
E. drinking
F. playing
G. depositing
H. toasting
参考答案:G 系统解析:根据材料“Accounts will be charged five pounds a month service fee if the minimum balance falls below four hundred pounds at any time during the stated period.”可知，谈论的焦 点为：如果账户里得钱低于400磅的话将收取 管理费，所以可知选储蓄。
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第(19)题答案是A. claiming
B. regretting
C. washing
D. watching
E. drinking
F. playing
G. depositing
H. toasting
参考答案:A 系统解析:根据材料“Could you send US a new one? I’ll return the broken one at once.”可知想要再 要一个新的。故为索赔。
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第(20)题答案是A. claiming
B. regretting
C. washing
D. watching
E. drinking
F. playing
G. depositing
H. toasting
参考答案:B 系统解析:根据材料“Unfortunately l’ve got an appointment then.”可知“很遗憾没能参加这 个约会”。
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第(21)题答案是A. claiming
B. regretting
C. washing
D. watching
E. drinking
F. playing
G. depositing
H. toasting
参考答案:H 系统解析:根据材料“Here，let me propose a toast to the Success of ollr negotiations and to our friendship and future cooperation.”可知，主要谈论：“为了 庆祝我们合作友谊而干杯”。故选H。
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第(22)题答案是A. claiming
B. regretting
C. washing
D. watching
E. drinking
F. playing
G. depositing
H. toasting
参考答案:D 系统解析:根据材料“he two teams we’re going to watch tonight are tied for first place in this season.”可知。
For each question(23-30),mark one letter(A,BorC)for the correct answer.
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·You will hear a conversation between a sociologist and a retailer.They talk about what is going to influence the life style and how the life style will affect the purchasing process.
·For each question(23-30)，mark one letter(A，B or C)for the correct answer.
·After you have listened once.replay the recording.
AIO refers toA. actions, involvement and options.
B. activities, interests and opinions.
C. advertising, impact and opportunities.
参考答案:B 系统解析:由原文“The consumer’S activities，interests，and opinions or AIO call be used to analyze life styles and their impact on purchase behav— ior.”可知AIO代表了activities(活动)，interests(兴趣)和opinions(选择)。
本文导航第1页1-7题第2页8-12题第3页13-18题第4页19-33题第5页34-39题第6页写作40-41题第7页48-59题第8页60-70题第9页71-82题 【听力原文】Retailer: A person’s life style has a significant effect on the purchasing process. So how do I determine and understand the life style of my target market?
Sociologist: The consumer’s activities, interests, and opinions or AIO can be used to analyze life styles and their impact on purchase behavior. Activities, inter- ests, and opinions are especially useful when they can be related to demo- graphic data. Grouping people accord- ing to these three criteria will reveal substantial differences in product us- age, time spent shopping, enjoyment of shopping experience, location and hours of the store, and so on. A typi- cal consumer AIO survey would in- elude questions on membership, hob- bies, travel, shopping, work, and en- tertainment activities, involvement in the home, the family, and community interests and feelings about econom- ics, politics, and advertising. The use of the AIO measurement has also been called psychographics; it is in the ear- ly stages of development.
Retailer: So the AIO survey of consumers is not enough. What else should I pay attention to?
Sociologist: Culture, social class, reference groups and class consciousness are social dimensions of life style that have an impact on purchasing behavior. A person’s culture affects the importance of family, religion, education and other concerts. North Americans act differently than South Americans or Europeans because of their cultural heritage. For example, in the United States, purchasing decisions are more decentralized; religion has a declining impact on behavior. From a retailing perspective, the norms or standards of behavior that are influenced by culture are most important. Culture has an impact on all aspects of the purchasing process.
Retailer: How do social classes influence a person’s purchasing behavior?
Sociologist: Lower-class consumers have limited in- formation sources and seek local, friendly retailers. Middle class con- sumers utilize media information and extensive search. They are willing to shop out of their neighborhoods. Up- per- class consumers use media infor- mation and shop at prestige stores. For products or services that are conspicu- ous, reference groups have an impor- tant role in the purchasing process. Those reference groups that are face- to-face have the most impact on the purchasing process. The different types and uses of reference groups need to be understood, As an example, one’s neighbours are a membership reference group. However, a retailer must distin- guish between the use of neighbours as a reference group by suburbanites and the use by city dwellers. The suburban- ite will follow his or her neighbours and know them much better. City dwellers are more independent and know little about their neighbours.
Retailer: Don’t you think motives are very important in purchasing behavior?
Sociologist: Yes. Personality, motives, and per- formance are individual dimensions of life style that have an impact on pur- chasing behavior. A consumer’s per- sonality traits affect the purchase process. For an impatient person, the process is short. For someone with lit-tle selfconfidence, the process is long. Post purchase satisfaction is very im- portant to a status seeker. Consumers have different motives (reasons) when they buy products. Motives are critical when the consumer ranks alternatives and makes a final decision. Motives do change in different situations. A person’s performance in various roles determines his or her social acceptance and influences the purchasing process. Retailer: Thank you very much. I think I’ve learned about the importance of life style
71
Another name for AIO measurement isA. psychographics.
B. demographics.
C. statistics.
参考答案:A 系统解析:由The use of the AIO measurement has also been called psychographics可知，Al0测量法也 叫做psychographics，意为“心理统计特征”。
72
According to the author, the most important social factor in purchasing process isA. reference groups.
B. social classes.
C. culture.
参考答案:C 系统解析:由原文“From a retailing perspective，the nOrlTlS or standards of behavior that ale influenced bv culture are most important.”可知，文化对 于购买过程的影响是最大的。
73
If you are running an upper level fur store, you’d better attract your customers byA. lowering prices.
B. mass advertising.
C. improving the product packaging.
参考答案:B 系统解析:由原文Upper—class consumers use media information and shop at prestige stores可知，高 档次的消费者通过媒体来了解产品并选择高档 商店。因此吸引他们的有效方式就是广告。
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Sometimes, the reference groups have the most impact on the purchasing process, so a retailer must pay much attention to the reference groups composed byA. family members.
B. suburbanites.
C. city dwellers.
参考答案:A 系统解析:通过Those reference groups that are face—to- face have the most impact on the purchasing process可知，那些容易面对面交流的顾客群 体容易影响购买行为，因此只有A项中的家 庭成员是最符合这个群体的。
75
For the customer with much self-confidence, the purchasing process isA. endless.
B. long.
C. short.
参考答案:C 系统解析:由For someone with little self confidence， the process is lon9可知，没有购买信心的顾客 购买过程是很长的，相反可知购买过程则较短 暂。故选C。
76
When the consumer thinks of alternatives and makes a final decision.the most important individuaI factor will beA. personalities.
B. motives.
C. performance.
参考答案:B 系统解析:由Motives ale critical when the consumer ranks alternatives and makes a final decision可知，购买 动机是影响他们做购买决定的重要因素。
77
0ne of the individual dimensions of lifestyle mentioned by the sociologist isA. performance.
B. interests.
C. class consciousness.
参考答案:A 系统解析:由“A person’S performance in various roles determines his OF her social acceptance and influ— ences the purchasing process.”可知，一个人在 各种角色中的表现决定了购买过程。故选A。
In this part,the interlocutor asks questions to each of the candidates in turn. You have to give information about yourself and express personal opinions.
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In this part，the interlocutor asks questions to each of the candidates in turn.
You have to give information about yourself and express personal opinions.
Questions：
(1)Can I have your full name please?
(2)What kind of books do you like best?
(3)Do you think companies should provide training for their staff? 参考答案:请参考解析 系统解析:(1) Yes, It’s my pleasure. I’m Li Ping.
(2) I like novels. Please allow me to explain. Firstly, I like to read a storyline that is full of intrigue and suspense. For example, many love stories have characters who are involved in all sorts of conflicts amongst them. The most common one known all over the world since ancient times is the so-called "love triangle".
(3) Definitely yes. The training can enlarge the scope of the employees’ professional knowledge, which finally contributes to the work efficiency of their occupation.
In this part of the test,you are asked to give a short talk on a business topic.
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In this part of the test, you are asked to give a short talk on a business topic You have to choose one of the topics from the three below and then talk for about one minute.
You have one minute to prepare your ideas.
A： What is important when…?
Coping with a heavy workload
·Time management
·Benefits system 参考答案:请参考解析 系统解析:【分析思路点拨】
这道题所给出可供选择的三个话题分别是在处理繁重的工作时，什么是重要的;8是为了保持展品的受欢迎程度，什么是重要的;最后一个是在给别人分配工作时，什么是重要的。这三个话题都属于公司这一热门领域的范畴之内，这就需要仍是在校学生的部分考生在考前积极充分的储备有关公司的相关话题讨论资料，以备真正考试时的“一时”只用。
I choose topic A--what is important when coping with a heavy workload. Regarding for this topic, I have three points to discus as follows:
First, time management is an important aspect to consider. The overlong work can only result in less efficiency with a waste of labor and source. So the company should let every worker work within the proper time.
Also, for a heavy workload, a good benefits system can be the most aspect to success. It can arouse the workers’ active emotions to do the heavy workload. They will work more efficiently and diligently. And the good performance will lead to good reward. No one can refuse this kind of benefits. Finally, feedback of the workers is another essential aspect in the long term. With the workers’ feedback, we can know where we should improve and where we do the right things. So we can perfect our work system for a heavy workload.
In all, when aiming to cope with a heavy workload, a good benefits system, time management and feedback of the workers are important.
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B： What is important when…?
Maintaining the popularity of a product among consumers
·High quality
·Discounts
参考答案:请参考解析 系统解析:I choose topic B--what is important when drawing up logistics strategies. Concerning this topic, there are three items I want to mention here.
In the first place, high quality of products is the basis of the sales. When the consumers buy the product this time, they find it is practically useful. Next time, they will intend to buy the same product. While, if the product cannot meet their expectations, they may get disappointed, and as a result, they would try other brands of products.
Next, it is important to offer discounts to regular customers. By offering discounts, a company can make its existing customers happy and remain loyal to the company’s products.
Last but not least, after service is also important item. Successful businesses try to supply service and follow-up in a timely manner to retain their customers. If a business is losing customers, it will lose profits.
To sum up, high quality, discount and after service are all important elements when maintaining the popularity among consumers.
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C： What is important when…?
Delegating work to others
·Choice of person for the task
·Clear organization
· 参考答案:请参考解析 系统解析:I choose topic C--what is important when delegating work to others. I choose topic B-what is important when assigning work to others. In relation to the topic, I want to list three items as follows:
Firstly, selection of the person for the task is very important. That is to say, the person you find should match the task or work you assign. The person should have enough ability to shoulder the task or even do it more efficiently.
Secondly, the clear organization is the essential factor. Before you assign work to others, you should firstly how to divide the whole into different sections. And the order of the whole job and persons for the task are all the points a good organizer should notice. Finally, the way of talking plays an important role in assigning work to others. To different staff, as a good leader you should adopt different ways to talk with them, so that you can have a good cooperation relationship.
In short, the clear organization, selection of the person for the task, the way of talking is important when assigning work to others.
In this part of the test,you are given a discussion topic.
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In this part of the test you are given a discussion topic. You have 30 minutes to look at the prompt card, an example of which is below, and then about 3 minutes to discuss the topic with your partner. After that the examiner will ask you more questions related to the topic.
For two candidates
Planning a Celebration Program
Your company would like to plan a new Celebration Program to facilitate intemal communications.You have been asked to help draft the program.
Discuss the situation together，and decide：
·what kinds of events should be organised
·how to celebrate this occasion.
For three candidates
Planning a Celebration Program
Your company would like to plan a new Celebration Program to facilitate internal communications.You have been asked to help draft Me program.
Discuss the situation together，and decide：
·what kinds of events should be organised
·how to celebrate this occasion
·who should attend the celebrations.
Follow-on questions
·What other occasions should be celebrated in a company?(Why?)
·Why are corporate celebrations important?
·Do you think corporate rituals represent the image of the company?(Why?)
·Do you think corporate celebrations can also bring about negative effects?(Why?)
·How important is it to involve all staff in company celebrations?(Why?) 参考答案:请参考解析 系统解析:A: You see, we need to help work out a celebration program for our company.
B: Yes, I think it’s very important to make a detailed plan about what events to be celebrated.
A: Successful corporate rituals and celebrations are important ways of corporate communications. They help to bond people together and connect people to shared values and vision. So a well designed corporate celebration program will benefit a company greatly.
B: Yes. But as there is a wide variety of situations that we can celebrate, we have to focus on the most worthy ones. In my opinion, we can keep the cyclical celebrations, as they are more fixed, I mean, they come every year, like company anniversaries, Christmas, New Year’s Day, etc.. Celebrations of this kind help to relieve work pressure.
A-" You are right. So for these gala events, we can hold parties, costume balls, get-togethers at selected restaurants, etc. We can also invite our clients and customers over as these activities are really great occasions for socializing and networking, 1 mean good chances for building relationships.
B: What a jolly idea I think we can also hold ceremonies when our staff members or teams produce excellent performance. It’s a way of showing our recognition and appreciation for their efforts. And in return, celebrations of this kind help to enhance job satisfaction and will further help to improve the quality and financial performance of our company.
A." Yes. Celebrating individual accomplishment could not only invigorate our employee morale, but also install work with meaning and joy. So on these occasions, we can choose to offer free trips, picnics or get-togethers, etc.
B: Right. Besides that, I think we should create celebrations that include everyone. I mean, no one should be left out. So personal transitions should also be celebrated. They often affect how well people perform in work, although personal transitions is private in nature.
A: Uhhuh. They also affect how smoothly organizations function in a way. So the management responds well to personal events such as marriage, the birth of a child, or employee birthday etc., and deal with these happy events effectively. They can organize parties, buffet or picnics.
B: Right, management should also be able to handle negative personal transitions like a distressing family illness or a death in an employee’s family. In such cases, leaders have to be compassionate and supportive,
A: So grief counseling is important on such occasions. That would touch the hearts of our employees and help to build commitment and loyalty.
B: Well, you see, corporate rituals and ceremonies play a vital role in business management. So it’s really important to set a corporate celebration program.
Follow-on questions
· I think companies should also celebrate an individual’s achievements in work, such as a promotion or succession. That would bring great honor to the employees involved and fill them with a sense of pride. What’s more, it’s also a great encouragement to their co-workers.
· Corporate celebrations help to build healthy relationships in the workplace. They promote mutual understanding among employees and offer a refreshing approach to creating a sense of community. They can help .c~mpanies to strengthen ties with their clients.
· Yes. What occasions a company celebrates and what rituals they hold authentically reflect the corporate spirit, they pass a distinct message to the public about their images and the values they emphasize. For example, their celebration of employees’ birthday indicates their care for people, and their focus on internal communications.
· Yes. Negative effects occur if you don’t have cleargoals or it’s not well planned or organized. Yousee, if you happen to leave someone out, it wouldcause great frustration to him. Besides, it wouldcost a lot to hold all these celebration activities.
· Yes. Corporate celebrations aim to enhance a strong sense of belonging and a sense of community within the company, so it’s important to involve all staff in these activities. They can help to achieve mutual understanding and a higher level of co-operation among staff.
【参考解析】
这道题的主题是为公司制定庆祝活动计划。背景知识是你们所在的公司准备制定一套新的公司庆祝活动计划以增进公司的内、外部交流，请你们协助起草这一计划。题目所给出的两个提示句分别是公司应该庆祝哪些活动以及怎样庆祝这些活动。
