2018年bec初级商务英语写作：说明包装无误，请对方向保险公司索赔

Dear Sirs,?

We have learned from your letter that one case of our shipment is badly damaged.? As the goods were packed with the best care,we assume that the case has been roughly handled.?

Therefore we ask you to lodge your claim with the insurance company.??

Yours,　?